Coastal Embroidery

Good Luck getting what you ordered on time. Ordered my son letterman on November did not get it till April. They said it would be done in February. My son is a senior and will be graduating in 2 months and he won't be able to wear it because of the warmer weather. Half my son's teammate are in the same situation we are in. Poor customer service. If your spending over 300.00 you would think that you get better customer service. Your better of ordering thru Amazon.

Not a good experience at all. Customer Service is severely lacking. I will take my business elsewhere. I tried to share what went wrong with their system of notifying and checking on status of my order, and they weren't interested in hearing it. I thought it might be an opportunity to improve their service. I was wrong.

I had first gone in here to have a patch sewn on but they don't do that. After I had told them what I was looking for they just mentioned that they could MAKE me the patch I had been wanting to have made for my grandfather. I placed an order, the patches came in within the time frame they had told me and I was on my way. If you do need something sewn on though, they had recommended Fazio across the street so that was good to know. The patches came in looking better than I had expected, will definitely come back for more patch or custom embroidery. Thank you!

You hold a monopoly on where to get jackets locally and understand times and conditions but better customer service wd be nice.

As a former Manger of one of the World's Top 10 Destination Resorts with a Marketing background; I know a bit about Customer Service and quality. I recently needed some TRADE SHOW giveaway items. Coastal Embroidery not only created what I needed at a fair price in a fast turn around but gave me what I call the "WOW" SERVICE! This is what you say when you do business with Coastal."WOW" I didn't expect that! Brian and Alisha were Great.

They produced some OUTSTANDING quality hats and Visor with a difficult custom embroidery but also and most importantly COMMUNICATED with me. In today's impersonal world, Great Customer Service is rare and usually requires the customer making several frustrating calls, emails, texts to find out status of your project. Not here, they treat you like you were a family friend or neighbor and let you know whats up with your project BEFORE you have to contact them. "THE WOW SERVICE". I am relieved to have found this great place and people who will make my work look outstanding. Thank You

I cannot think this place enough. They have literally saved my sanity. I am a mom with five kids. Two of my kids are in the Navy Seacadets and Navy League program. Today they have a very important event at the Ronald Reagan library and they have to dress in their navy white uniform. They have to be perfect. I could not find my sons nameplate that attaches to his uniform.

I searched almost all night and am so tired. I called Lisa today after someone recommended them. They had a new one ready for me in a couple hours! Saved my stressful life I'm so thankful my son can now get this honor. They also did not gouge me with a high price knowing I'm desperate. Thank you thank you! From one tired mom;

Great work, nice people. This is the place to have your custom hat, shirt, or jacket embroidered. Or to have trophies, plaques or promotional items made. You can have personalized face masks made too

This place is awesome. I was working on a time crunch to get my new uniform shirt done for work. They did speedy, quality work and got me my uniform back ASAP. The embroidery looks crisp and clean. Very affordable too, especially compared to some of the other places I've been to around this area. They have my future business for sure.

Very happy. I had my 30 towels for my Airbnb done here. They came out great. love them.

Great place that will do whatever you need and exactly how you want it done! I couldn't be happier with the hoodies that they embroidered for my kids. The turn around was quick, the price was super reasonable and the kids love how they turned out. We will definitely be back in the future.

Lived here for years - only needed gifts embroidered twice since I've lived here, not a rush and within a few weeks lead time. Both times was told they were "too busy" and couldn't guarantee I would receive it in time. Three weeks in advance and can't do it? Both times? I give up.

This place has It's horrible it took five months for my boyfriend's jacket to get in. And the stitching was messed up on his jacket. Then we ordered a Nother jacket that took four months to get in. They told us that it was available so we drove down there and the lady lied to her face saying that they were in the middle of patching it and then she switched the story and said that the lady is not there to patch it. So obviously they don't know what they're doing. And it's the same lady with the black hair up there. Don't go here it's horrible.

Man, this place has come in clutch several times now! We've had all our hockey team's jerseys and sweaters printed through here. We used to order the jerseys on our own and bring them in for printing, turns out ordering them directly through Coastal Embroidery was more cost effective. Great prices and a reasonable turnaround time. A big thank you from everyone at CSUCI Hockey!

We just picked up our son's letterman's jacket and it looks amazing. They were so patient and helpful as he was planning it out on paper. So many great choices. So many great designs of patches and lettering. The most difficult part was waiting for it to come in. The quality is exceptional and he loves it! Thank you!

Recently used them for a project I needed done ASAP. They were fast and responsive! Brian designed the whole shirt after I gave him ideas of what I would like on the shirts and my shirts came out looking great! I will definitely be using Coastal Embroidery for all of my further projects! Thank you!

I needed a very special quote embroidered on a chemo blanket that I was making for my close friend. Jamie was so beyond sweet and took her time to create the template and make sure the font would embroider well. She also was able to get it done quickly and their prices are super reasonable. I could not be more pleased with how it turned out. I will bring any other embroidery business to them and will recommend them to all my friends and family!

I recently used Coastal Embroidery for several thousand dollars worth of business merchandise orders (trade show banners, media backdrops, tablecloths, pop ups, marketing materials, etc). I used them for both my work and for my local youth soccer league. The items all look great! They were fast and cost effective even with shipping to a different county (in the same state). Brian and Don were professional and helpful along every step.

They kept patient with me during multiple redesigns as well. For those reasons, I will continue to use Coastal Embroidery whenever I can. The products are all of the highest quality even though they are less expensive than other companies! I highly recommend this business.

Costal does great work they did a great job on my cadet uniform for Ventura County Fire and I will definitely come back again.

Seriously, who opens from 9am to noon on a Saturday? And closed on Sundays. Worst hours ever!

They have put some embroidered names on a couple of quilts I made for my grandkids. Beautiful work at a very reasonable price. Highly recommend this business, really friendly folks who know what they are doing.

These folks are the best. We sponsor golfers on the PGA Tour and they are quick to help get logos and company names on hats and shirts in time for the 1st round!

The best of the best. They love their customers and have the equipment to provide you with the best embroidery possible. I highly recommend!

I have been a customer for years starting with my high school letterman jacket and adding more patches following. Recently I started using them again to help with my half marathon costumes/shirts. The cost of having them add the vinyl letters is cheaper than the bandaids I'd need to buy to do at home iron ons! Yesterday I took in my athletic shirt (unwashed as they request) and wanted "figment" on the front.

They went above and beyond and it turned out amazing! Yes it was less than 24hr turn around! I want to show everyone how cool this shirt turned out. I can't wait to wear it for my race I'm two weeks!

I live in Colorado but was visiting my mother who lives in the Camarillo area. I found a uniform that my son wanted for his birthday and I wanted to have some numbers put on, but worried about it being done in time when I left in 2 days. The folks at Coastal Embroidery could not have possibly been more helpful - finding the perfect color and font needed for the uniform and getting the job done well before I left - in just 4 hours, perfectly done! Very friendly and helpful, very reasonably priced I highly recommend this place!