Encore Business Systems Inc. is a locally owned, regional business that is located in Upper Marlboro, MD. As an Authorized Canon Dealership, we are able to provide digital imaging solutions as well as IT support. Encore has operated for more than two decades bringing solution-oriented, people-friendly expertise to each client while creating options that offer productivity enhancements for your workflow. We offer sales, lease, and rental options for either black and white or color Canon digital imaging systems.
Services
The modern multi-function printer has become as important to most enterprises as its computer system, making its upkeep and repair just as vital. Preventing mechanical problems before they happen is the best cure for downtime. Performing regularly scheduled maintenance on any mechanical device is the best way to avoid costly (both in time and money) repairs before they happen.
With Encore Business Systems Inc, you will receive the highest level of service in the industry. Our maintenance plans fit all budgets and can include repairs, parts, drums, travel, boards, ink cartridges, and toner for the term of agreement, reducing work delays and helping you manage expense more effectively.
Designed to deliver high productivity, productive scanning, and ease of use, the reliable and compact imageRUNNER ADVANCE 715iF II/525iF II/475iF II multifunction printer produces crisp text and consistent images at up to 50-75 pages per minute. As part of Canon's advanced line of multifunction printers, the imageRUNNER ADVANCE 525iF II presents an ideal solution for small businesses or workgroups within large fleet environments that require printing and copying on letter- and legal-sized paper.Built on the imageRUNNER ADVANCE platform, this model delivers consistent ease-of-use with Canon devices, and outstanding performance inside and out.
Reviews (3)
Stephen Rochkind
Jul 01, 2022
Lynne Lindsey
May 26, 2019
I just used their services to purchase a Kyocera printer/scanner for my office and it works just fine. The company made it so that I could get a technician out to the office if needed for setting up the device and for delivery, but I insisted on picking it up because it wasn't that big of an item for delivery. Have had the item for a few days now, and It has helped me with big jobs on printing and scanning. I would recommend these guys because they were very friendly and willing to assist.
Mana Nozad
Jun 02, 2018
Complete rip-off! DO NOT DO BUSINESS WITH THIS PLACE. I'm the practice manager at a busy cardiology practice at Washington Hospital Center. The sells representative, Isaac Washington, came to our office about three months ago and took our konica bizhub copy machine, which was working fine but needed maintenance, and signed a contract with us to bring a brand new machine, and promised that IF we are not happy with the machine, we can replace it.
He brought a second hand, old Canon image runner2525. He promised to come back and connect the machine to our network. Didn't hear from him until last week when the machine broke and we couldn't fix it. Two different technicians came in and worked on the machine for 2 days and finally fixed it, but told us that the machine needs to be replaced. I contacted the rep, Isac, and asked him to replace the machine.
He came into the office and talked to my boss when I wasn't in the office, and told him that he would refund the money and sign another contract for a new Toshiba for $240/month, which is $110 more than what we are already paying! The machine broke again today and when I contacted the rep mentioned replacing the machine, he laughed and said that he doesn't need to talk to a WOMAN!
I contacted Nauticon and turned out that he was representing both Nauticon office solutions and Encore Business Systems. He signed a contract for Encore business systems under Nauticon' name! Someone from Nauticon contacted me but wasn't able to help me and I haven't heard back from Encore yet and most likely, I won't.
He brought a second hand, old Canon image runner2525. He promised to come back and connect the machine to our network. Didn't hear from him until last week when the machine broke and we couldn't fix it. Two different technicians came in and worked on the machine for 2 days and finally fixed it, but told us that the machine needs to be replaced. I contacted the rep, Isac, and asked him to replace the machine.
He came into the office and talked to my boss when I wasn't in the office, and told him that he would refund the money and sign another contract for a new Toshiba for $240/month, which is $110 more than what we are already paying! The machine broke again today and when I contacted the rep mentioned replacing the machine, he laughed and said that he doesn't need to talk to a WOMAN!
I contacted Nauticon and turned out that he was representing both Nauticon office solutions and Encore Business Systems. He signed a contract for Encore business systems under Nauticon' name! Someone from Nauticon contacted me but wasn't able to help me and I haven't heard back from Encore yet and most likely, I won't.
