Prime Printing & Promotions

Critical: Professionalism I cannot recommend this company. The owner/director is a very dishonourable gentleman who preys on the vulnerable. It is too late to save us from the results of his actions but hopefully if I post this here it may perhaps save someone else.

We tried many different printers inn the past and I seriously don't think there is an on-demand printer out there as professional, friendly and that shows as much care and support as these guys. We use Prime for Saronti.com personalised books, pads, posters, greeting cards and many more items. Quality is amazing, great price, good turnaround time.

Can't fault them at all. And our account manager "Rob", is so helpful, friendly and has no issue answering urgent emails outside of business hours if he's online. Really impressed.

Fantastic service! Chris and Lindsay gave us a variety of different options to suit our needs perfectly - at great prices too. We are looking forward to working with the Prime Group a lot more in the future.

We do a lot of business with Prime and they are a pleasure to deal with. The service we receive from Lindsay, Jenny, Katie and Sean is second to none and they always do whatever they can to meet the needs of our customers. In terms of the product itself we have never had an unhappy customer.

Prime Group UK is just your best pal when engaging in printed communications. They are always on time, extremely reliable, extremely proactive. I have had the pleasure to work with Rob Denton, one of the senior account managers, and he was able to deliver my requests on time despite some of the info came in later than expected. His team and he are also very humane, which is always a plus when collaborating with someone.

As a small business owner, Red Leaf Print Solutions, we cannot rate the print partnership held with Prime Group. A+ service! Would highly recommend

They printed a book after the art work had been sent by the co. that the child's book was ordered from., but allowed the book to sent to me, as a customer, with a very bad grammar mistake. I ordered Edward's Night before Christmas" as a title, but I was actually sent "Edward's's NIght before Christmas" Check the name Edward with two 's at the end, it should only be one 's!

Despite ringing up and asking why a book was allowed to be sent out with this terrible grammatical error on it, and as a title, I was just told it was the art work. No way do I accept this, it should have been obvious that this is an error on the printing.

Been working with Prime Group on a new Limited Edition book. Cannot speak highly enough of the whole team. Start to finish they have been brilliant, and the finished book is superb! Everybody loves it. Worth 5 stars and more!