Established in 1991, The Work Wear Store provides top-quality apparel, embroidery, and screen printing. Located in Saginaw, Michigan, our dedicated staff has been serving businesses, sports teams and organizations across the Midwest for over two decades. As a small family business, we started as a three-person team, focused on outfitting our local auto, construction and public service workers.
Our mission is to offer a more personalized experience than the big box retailers in the area. As our customers expressed demand to customize their apparel, The Work Wear Store expanded to offer embroidery in 1994.
Our mission is to offer a more personalized experience than the big box retailers in the area. As our customers expressed demand to customize their apparel, The Work Wear Store expanded to offer embroidery in 1994.
Services
You need to specify the total number of unique colors used across all the elements in your design. You have already used screen printing in this order. To avoid additional screen costs you can re-use an existing screen print design for this product. Your layout contains images that have been resized to the point where they may appear blurred.
The Work Wear Store makes every effort to ship all orders the same day that custom decoration is completed on the order. Delivery times may vary based on mail volume and destination. Please verify that your shipping address is current and correct; we are not responsible for packages that are lost or late due to address inaccuracies. We ship Monday-Friday excluding holidays. Holidays, even if on a weekday, are not considered a business day and will not count in shipping times.
Reviews (12)
Self Love Beauty
Jun 10, 2022
Nathan Byers
May 27, 2022
Brittani Purman
Jan 24, 2022
Angie Wolfin
Dec 17, 2021
Skyler Korinek
Oct 25, 2021
The quality of their products is top notch. However, I must admit a sour taste exists after a quite poor experience with them. I placed my order on 9/28, and it had an expected ship date of 10/18. On 10/18, I had heard no updates so I replied back to the email (which went to the manager, Jenna). An Auto reply was received explaining their delays which I am 100% understanding of.
The auto reply committed to a response within 24-48 hours. After hearing nothing back by 10/25, I called up to the store to request an update. The gentleman I spoke with (Cruz?) assured me the order was ready in back. When I asked about when it should expect to ship, he seemed perplexed at first asking if it was supposed to. I explained that yes, I had ordered it with shipping.
He told me it should ship but wasn't sure on timing. At this point I again emailed back to Jenna (on 10/25). The same auto reply email was received. As before, I heard nothing back so I called on 10/28 requesting to speak with her. Cruz came back from the hold explaining it was actually my order she was presently looking for and assured me she would call by end-of-day and collected my phone number.
I never heard back from Jenna, and this morning I received an auto email with shipping information. I'm understanding of our current labor shortages and the constraints our current time is putting on businesses. With that said, communication to your customers is key for us to remain understanding. If commitments to respond to emails and/or a phone call is set, *any* update is appreciated to fulfill said commitment.
Even if it means, "hey, I don't have an update at this moment but let me work on it and get back to you within x amount of time". Your customers understand constraints out of your control, but will find it difficult to understand neglected commitments to them.
The auto reply committed to a response within 24-48 hours. After hearing nothing back by 10/25, I called up to the store to request an update. The gentleman I spoke with (Cruz?) assured me the order was ready in back. When I asked about when it should expect to ship, he seemed perplexed at first asking if it was supposed to. I explained that yes, I had ordered it with shipping.
He told me it should ship but wasn't sure on timing. At this point I again emailed back to Jenna (on 10/25). The same auto reply email was received. As before, I heard nothing back so I called on 10/28 requesting to speak with her. Cruz came back from the hold explaining it was actually my order she was presently looking for and assured me she would call by end-of-day and collected my phone number.
I never heard back from Jenna, and this morning I received an auto email with shipping information. I'm understanding of our current labor shortages and the constraints our current time is putting on businesses. With that said, communication to your customers is key for us to remain understanding. If commitments to respond to emails and/or a phone call is set, *any* update is appreciated to fulfill said commitment.
Even if it means, "hey, I don't have an update at this moment but let me work on it and get back to you within x amount of time". Your customers understand constraints out of your control, but will find it difficult to understand neglected commitments to them.
T. J. Cheslik
Jul 29, 2021
Ali Denno
Feb 17, 2019
Pattie Kruse
Jan 08, 2019
Roger Thornton
Jul 19, 2018
I have been doing business with The Work Ware Store in Saginaw for many years. They do all of our embroidering and much of our screen printing. Their work is consistently very good high quality. Turnaround time on orders is very good. The staff is always friendly and helpful. I appreciate that their people are active in the community and the company gives back to the community making it a better place to live work and play.
Logan MacKay
Jun 25, 2018
MichGPAA Webwrangler
Dec 15, 2017
Ravi Daitota
Mar 25, 2017
My wife used to order her scrubs from here. Their prices are not very high though it is little more than uniform outlet at Birchrun but the extra drive compensates that difference. Store associates are very friendly and helpful here. We had a problem once and they resolved it in a very professional manner.