Vision Designs of West Michigan is a family run and operated garment decorating firm providing screen printing, embroidery, applique, and promotional products, situated in Holland, Michigan. We proudly offers individual attention to every detail of your project. Serving individuals and organizations, bring your finished artwork, or just an idea. Trendy or timeless, we fit your style.
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Reviews (6)
Kellie VanNuil
Nov 24, 2020
I do not recommend. I have been using this company for years for embroidery for my small business. My last order was December 2020. I went in last week (April 2021) and was told that they don't care about the work my small business brings in because they have big warehouse jobs now. They also don't respond to any emails and the lady at the front desk can't answer any questions and tells you to email.
Very frustrating. Edited to add: I talked to the lady at the front desk on Wednesday and told her one of the vests I want embroidered I use daily for my business and isn't something vision designs can order since its special for dog training. She told me she understood completely and to come tomorrow to pick it up then drop it off later when they could do it.
She told me she wanted to show it to Paula first who works nights. I also talked to the lady at the front desk about wanting more shirts with the vest embroidery not just one item. The lady at the front desk told me Paula would email me that night about the vest and what they could and couldn't do with the logo and a quote like they have done for previous orders.
I still received nothing from them. They say I wouldn't pay a digitizing fee when I told the front desk lady I would. When I came in on Thursday to pick up the vest thats not done as discussed the front desk lady freaked out because she had no idea and had forgotten apparently. Thats when the lady at the front desk told me they don't care about my business. Things changed completely when they got this new lady in the front office.
She can't keep anything straight or remember anything. I was told my business didn't matter plain and simple and if it did Vision Designs of West Michigan would have done a better job of contacting me back.
Very frustrating. Edited to add: I talked to the lady at the front desk on Wednesday and told her one of the vests I want embroidered I use daily for my business and isn't something vision designs can order since its special for dog training. She told me she understood completely and to come tomorrow to pick it up then drop it off later when they could do it.
She told me she wanted to show it to Paula first who works nights. I also talked to the lady at the front desk about wanting more shirts with the vest embroidery not just one item. The lady at the front desk told me Paula would email me that night about the vest and what they could and couldn't do with the logo and a quote like they have done for previous orders.
I still received nothing from them. They say I wouldn't pay a digitizing fee when I told the front desk lady I would. When I came in on Thursday to pick up the vest thats not done as discussed the front desk lady freaked out because she had no idea and had forgotten apparently. Thats when the lady at the front desk told me they don't care about my business. Things changed completely when they got this new lady in the front office.
She can't keep anything straight or remember anything. I was told my business didn't matter plain and simple and if it did Vision Designs of West Michigan would have done a better job of contacting me back.
Madison Harmon
May 17, 2018
Madison Harmon
Feb 21, 2018
Miki Mcgonigal
Dec 07, 2017
Jill Cooper
Jun 10, 2016
Tara Kimball
May 08, 2016
