Mixonic

Wow! These guys were a complete pleasure to work with; they went above and beyond all expectations; I was running into a time crunch on my cd project (due to my own bad planning) and they pulled out all the stops to get everything done and shipped out in time for me to leave for NYC and perform. Lauren in particular was amazing to work with, and really went out of her way to make sure my experience working with Mixonic was a successful one.

There are not too many companies like this left-- in any area-- and to get such incredible, 'old-fashioned' customer service is worth its weight in gold. I am old enough to remember the days when this kind of customer focus was the norm in business, but its now the exception for sure. You don't realize how valuable it is until you really NEED the help! Mixonic is an excellent company, the cd's came out great, the sound quality was great, the printing was great, and the whole experience was something i haven't encountered in many years. I have no qualms highly reccomending them for whatever your needs are. And ask for Lauren-- she's awesome! : )

I definitely recommend Mixonic and have enormous respect for Bob and his team who handled my complex DVD replication project. The project involved 4 different titles (a total of 4000 DVDs) and artwork that needed to be adjusted. Every step of the way he was professional, clear, and knowledgeable. I'm not a technical person when it comes to DVD replication so I really appreciated how he took the time to explain things and offer options for this custom job. Mixonic is a company I would come back to for future work.

I ordered 200 copies of my music project in a jacket sleeve and they were great to work with. The sleeve looks awesome and CD just like one you'd buy at the store. The big thing with them is that they spruced up my submission to look centered and professional and all the times I called they were very helpful. Their prices are a little lower than competitors but their quality isn't. I will hire them again with no hesitation.

I began having my cd's published/printed/duplicated with Mixonic in 2014, I believe. I won't use anyone else. The service is down to earth, the quality is Perfect, No Hassles, No reason to doubt these people at all. Thank You Ilese and all the people there. :

Super responsive and professional in expediting CD for album-release show. Even when we changed the content we uploaded twice, they obliged us. Definitely recommend this company.

Turned my Demo Reel video into a DVD package here. First time, inexperienced and in a hurry. The people here are really nice and helpful. Thank you guys for saving my life. Defiantly will come back again.

I run a charity. We had a DVD burned by mixonix, to help us raise $$ and awareness for what we do. The artwork was beautifully done. BUT, DVDs came individually sealed in mailers (so I could mail to donors etc.) and they DO not work! I called the company several times. They will not help and say we are to blame b/c we did not check before sending. WELL, we DID!

It worked on computer, so never thought it wouldn't work on DVD player for TV. We are a charity, unable to waste $$$$$ like this. I am gravely disappointed. Will NEVER use and/or recommend for anyone to use this company. The very least they could do was offer a discount, a sorry, a something! But, alas, some are just takers.

I've had good experiences with Mixonic. My orders with them went smoothly and I was satisfied. In one order there was a slight printing problem with some, but not all of the CDs I ordered. I called attention to the slight but striking 1.5mm visually unbalanced top of the artwork as it immediately bothered my eye, and Mixonic was cooperative and eager to make it right.

They reprinted the replacement booklets at no charge, these came out beautifully and correct. Bob Jacobson and Hunter Dreidame did the right thing and helped me make the artwork look its best. I highly recommend them for CD production. Their prices are reasonable, the quality is high, and the service is good. JG

Just ordered a batch of CD from Mixonic. Very disappointed with the quality. The print came out really dull and dark, not at all like the picture or proof we were sent. Now I'm stuck with nearly 200 very cheap looking CD's. Will never again order from here again.

I've used Mixonic for over a year for duplication of DVDs and have found them to be friendly, professional and on time. When I needed assistance with the interface for making simple printed face labels, they were very helpful. I have not used them yet for printed inserts or DVD covers so I can't speak about those services, but for duplication, they are great. I have sent out many, many preview DVDS made at Mixonic and all of them have been good quality. Nice folks, good product for a good price.

I've ordered from these guys 2 different times, never once had a problem with customer service, quality (music or printing). I'm notoriously last minute with everything and the last two rush orders I've placed, I've worked with Laina in CS and both times, she very patiently bent over backwards to make sure that I understood the products I was trying to order and walked me through uploading everything correctly through their website, both graphics and audio files.

That process was a lot easier than I expected also! With my first order she even helped me after hours (when my designer failed to format the cd cover correctly using their template), by making a last minute adjustment to the graphics for me at no charge either. And this was for a rush order to pick up the NEXT day by noon for gods sakes. Even that was ready as promised thanks to the production team.

I just placed my 3rd order today and look forward to continuing to give them more business. Now if I could only get a repeat customer discount promo code! Would have given 5 stars if I didn't feel that they were a touch on the expensive side, but I've never really shopped around and if I've found something that works, sometimes it's not even worth saving the money to move my business.

Ok. I have had 2 bad experiences.on separate occasions. Fool me once, shame on you, fool me twice.well, yeah, i don't know why I went back, but anyway. First time: Paid extra for the 3 day turnaround as I needed the run of cd's for a cd release show. They called me the day they were supposed to be ready (on a friday) and said that the black ink didn't come out as deep as it should have, so they reprinted, and my order would be ready Monday instead.

I told them the release was the following day and I heard a gulp at the other end of the phone. They managed 20% of the order for the weekend and the rest the next week. I then had to fight for a refund on the extra money I had paid for 3 day turnaround. I got it, but really had to keep on them. Second time: Ok, so I had more time this time, and at least the printing and audio was good last time, if not a little late.

This time, Cds were produced on time, but the printing was shoddy quality! No double checking this time i guess. I don't understand how high quality solid color could turn out pixelated when printed, especially when artwork was to specs and DPI standards. Late, expensive, and sometimes bad printing. I have also never heard of MP3s being a decent enough format for a master, and I have been doing this a good while. Perhaps some projects don't need high def audio.guess it depends on what you want. Unfortunately I think I'll look elsewhere next time.

Update: After I sent 9 unanswered emails, I put a posting on their facebook page, Less than an hour (after the FB post) I got an email and a phone call.they took care of my problem and replaced my cd's at no cost to me.

Horrible experience. Paid extra for a 1 day turnaround and overnight delivery. Setup my files with their templates and uploaded and then FedEx'ed them my master. Then wait. and wait. and wait. Two days after they received my master I called them. "Oh we don't know where it is." Well FedEx says you received it and signed for it. "Oh, let us call you back." 3 hours later. "We found it but it seems to have some 'problems.'" I'm sorry but I've authored 100s of DVD masters with different replicators and never had a single one come back bad.

Until Mixonics. Now of course the woman I'm talking to on the phone can't tell me what precisely is 'wrong' with my master- because she's "not a technical person." Great. then wtf are you doing answering the customer support phone for a technical company, my dear? (Realized at this exact moment, they lost it and were lying to cover their tails.) Next, onto their final suggestion, "Just send us another master and we'll start over." Um no thank you.

I said cancel the order. No email confirmation of the cancellation and no refunded credit card charges. Ouch. I then took my business to another of the many replicators I've successfully worked with before. They had the job printed in an hour and were set to roll from my master the next morning. That's what I'm talking about (it was CDPrint Express if anyone's counting).

I thought I'd toss a bone to a local SF company but man I wish I'd read the bad reviews about Mixonic before giving them a chance. Don't waste your time. This is like buying gas from a gas station pumping sour milk. Why bother when there's another gas station on just about any corner? They should rebrand themselves Moronic.

We just finished a PodCast companion CD project for www.wendytokunaga.com and we ordered the first 100 CD's. Everything went very smoothly and we tested the CD on computers and a clock radio too and all played fine. We had a small address error in order but when I sent an email to support they corrected it right away. So in our specific case it worked just fine for us. The only panic thing was when I uploaded the graphics, it showed off centered which was easily correctable on the web, that could have been a bit better.

I ordered some duplication though Discmakers and found out it was this local company doing the burns. Well I went down there the other day to pick up my fresh CD's and found out that NONE of them worked on my computer. When speaking with them regarding the disc's they said that there is a 1% chance of this happening and that even though my master CD worked fine. IT WAS MY FAULT!?!?!?! Discmakers was kind enough to pick up the slack but this is horrible service.

'Scrizzle-scrazzle-scratcha' The first time I ever walked into Mixonic, I noticed the typical startup environment -- cubes everywhere, disarray, and Sunder scratching records at his desk. I handed them my master CD, and after that I was sold. While they also do data CD replication as well, it's obvious the people who work there are interested in music and personal promotion.

All the CDs I've had made are top quality. The graphics always come out looking great (they've even phoned me when they think I've made a mistake), they are always prompt or early with their delivery, and since it's in town I can come pick them up and save on shipping. The only beef I have with them is the price. they aren't exactly cheap. You can use this coupon code for a one-time 10% off: SR-P71820