Master Printing and owners Mark and Donna Dennehey have been serving clients from its convenient Gold River location for twenty five years. Our mission is to satisfy our clients' critical deadlines which require high-quality and low-cost printing turned around in a hurry.
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Reviews (13)
Tina Jones
Nov 10, 2019
Jim Young
Apr 20, 2019
Nic M.
Mar 27, 2019
Support your local business! This place is a great gem. Price are cheap. The staff is very personable and professional. I had to wait for a few mins for my fax to go through. During that time, I witnessed a few other customers come in. The staff member greeted everyone by first name which means there are a lot of repeat customers. Also, greetings customers by name.wow that's great customer service! I will definitely be bringing back my business for future projects. Thank you!
Troy N.
Dec 07, 2018
Great service! Randy really helped me out, especially when the file I was trying to give him to print wouldn't open correctly. He was patient in helping me to get it saved in a better format for him to work with. Pretty fast and efficient to get my order processed. Mark even gave me a box for my copies!
Matt S.
Feb 28, 2018
Our business has used them a few times to create professional brochures for client presentations. Price, quality, service, response were all great compared to other options we've tried in the area, we will be using them exclusively. On one bid they did make a mistake that raised the material cost $90, but they volunteered to absorb the cost.
Joe F.
Nov 22, 2017
So I've been using Master Printing for a few years now, both for my personal printing and for jobs for my kids school fundraisers, I even got my husband to use them for his work. They were always great on price and turn around time. I've never had a problem until now. I sent over some PDFs and JPEGs with unknowingly incomplete instructions.
Instead of a call for clarification, they went ahead and took it upon themselves to print what they thought I wanted. Still not a problem, as the correction was made quickly when I came in to pick up. The guy working on my job said I could take the misprints, not that I could really use them, it was a nice gesture, which they've done before. The problem started when I questioned the pricing, because the invoice didn't clearly list the "design fee" and I noticed the price per page was more than listed.
Next the owner butted in and started to get snippety, then proceeded to throw away the mis-prints that I was told I could take. WOW, could he get any more immature AND petty?!
Instead of a call for clarification, they went ahead and took it upon themselves to print what they thought I wanted. Still not a problem, as the correction was made quickly when I came in to pick up. The guy working on my job said I could take the misprints, not that I could really use them, it was a nice gesture, which they've done before. The problem started when I questioned the pricing, because the invoice didn't clearly list the "design fee" and I noticed the price per page was more than listed.
Next the owner butted in and started to get snippety, then proceeded to throw away the mis-prints that I was told I could take. WOW, could he get any more immature AND petty?!
James T.
Nov 07, 2017
Lanan C.
Sep 21, 2017
Got copies at Master Printing yesterday. Everyone else was charging 11 and $0.13 per page of copy and Master Printing only $0.05. Spoke with the owner, who's a very gracious and helpful man, and he said everyone else can charge of criminal price for using a self copy machine, but he's not going to. Need more reasonable merchants in the world like this one. Thanks so much for the great service!
Linda H.
Nov 20, 2015
Fantastic place. The staff is great and extremely helpful, providing suggestions that proved to be extremely beneficial to my projects. The cost is extremely competitive, the quality is great, a combination you don't often find these days. Thank you so much, all of you at Master Printing, because of the way you do business I am able to provide many young people with lasting memories.
Matt C.
Sep 23, 2015
John Johnny O. W.
Apr 22, 2014
Lo M.
Mar 22, 2014
Master scam! beware! stay away from this place. they will entice you with 3 cent, 5 cent copies only to reel you in and charge you $12.50 for two measly copies! i was quoted 80 cents + tax from an owner named mark for two color+gloss copies only to find out at the door the total would be $12.50 for two copies! thats right! who on earth would pay that much and why is this business still alive? i told the lady i spoke with im going to staples and i kindly shoved back her vista print business card right back at her. i went to staples and not only got 2 copies for a dollar each but had several other copies to choose from free of charge! a grand total of $2.50 for gloss prints! s t a y a w a y f r o m m a s t er p ri n ting, established since the 80s? im sure thats a scam too!
Shaheer Z.
Aug 23, 2012