
Services
Reviews (4)
Executive Director
May 09, 2022
Called to ask about a repair and finally got an honest answer from these guys after calling several other places. Even though a repair was not in the cards for me, he stayed on the phone and gave me a full picture on why he gave me the advice he did. I wasn't made to feel like I was wasting his time and we even had a couple of laughs. Thanks!
Joel S. King
Apr 16, 2021
Called asking about a repair. They just stopped repairing my printer. The man I talked to was awesome. He discussed with me what the problem was and instructed me on how to get it printing again. Wow I got that help and not even a customer. Well, yet, because when I do need their kind of services Lone Star is I will go to as well as recommend to others!
Liz Prigge Wilkes
Nov 26, 2019
My HP 6700 developed a "jam" in the ADF even though there was nothing in there. I'd called several other repair services, one of which referred me to Lone Star. Paul was immediately sympathetic and helpful - although they don't repair my machine, he very kindly and patiently walked me through about 30 minutes of troubleshooting on the phone. When I asked if I could compensate him, he refused payment. I don't know if I'll ever be able to use the company's services, but his generosity with his time speaks volumes about the kind of professional service they provide.
Gonzo Moore
May 22, 2019